First, thank you for being a member of BoyzInBriefs.com. I assume you're here because you like to see hot guys in underwear and briefs. So do I - that's why I created this site!
Once you become a member I want to keep you coming back for more. That's the only way I can stay in business. Let me know what you think of the site or what you want to see more of by writing to me. Email me at "michael at boyzinbriefs dot com" or click contact at the bottom of this page to use the form to send me an email. I would love to hear from you about the site!
I chose my billing partner, CCBill.com, because I believe they have the excellent customer service. If you have any questions or concerns about your account, you can contact them by various methods:
CCBill Customer Service
Hours: 24 hours a day, 7 days a week, 365 days a year
Phone: 1-888-596-9279
Email: consumersupport@ccbill.com
Web Site: http://www.ccbillcs.com
Customer Support: http://www.ccbill.com/customer-service.html
Because I pay them a lot of money to give you stellar customer service I am always interested in knowing if you had a problem with them. If you do, please contact me.
Note: If you need a reply and use a spam filter that requires you to pre-approve email addresses for mail to get through to you, such as Earthlink and AOL accounts, please approve the email address "michael at boyzinbriefs dot com." I have been having problems getting replies through to some members who ask for help.
Quick links to your problem area:
Joining ::
Membership ::
Pictures & Movies ::
Problems with Access ::
Joining ::
What will appear on my phone bill, credit card or bank statement?
Membership fees will appear as "CCBill.com *Mic"
I don't have a credit card, do you offer other methods of payment?
Of course! Visit our join page and view the different options for joining. They include Online Check and 900# Telephone Subscriptions.
What if I am unable to signup using CCBill?
This could be due to a variety of reasons. Please visit the CCBill help pages for more information.
Membership ::
What if I forgot my username and password?
Don't get your briefs in a twist, it's no problem! If you forgot or lost your username and password, visit CCBill's customer support page. Or call CCBill 24 hours a day, 7 days a week, 365 days a year at 1-888-596-9279. Have your email, subscription number or credit card number handy.
How do I cancel my membership?
Visit CCBill's customer support page. Or call CCBill 24 hours a day, 7 days a week, 365 days a year at 1-888-596-9279. Have your email, subscription number or credit card number handy.
What is your Privacy Policy?
Our privacy policy is very simple (no fine print to go through)... BoyzInBriefs will never sell, trade, give or reveal your email address to anyone. In other words, you will NEVER receive any email from anyone except BoyzInBriefs.com as a result of joining.
Pictures & Movies ::
Am I able to save the images and video clips onto my computer?
Yes. However, all BoyzInBriefs.com content is copyright by law and may not be used without permission.
Will the movies work on Netscape or on MAC systems?
Yes. Quicktime movies will play on most computer systems and browsers. BoyzInBriefs.com was "Made With Mac!"
I'm having trouble viewing the video clips or sometimes they stall when streaming. What am I doing wrong?
1. You need to have Quicktime installed to view the clips. It is the standard software for internet movies. Download it for free here, or get the latest version.
2. Stalling may be due to slow connections, a congested route from your computer to the sever or an increased demand on the web site. If you do experience these problems simply allow the player download the clip for a minute or so before viewing.
I am on a dial up connection, will I still be able to watch the movies?
Yes. We offer movies in medium quality streaming, so all can enjoy.
Are the movies or photo sets available to buy on CD or DVD?
Not at this time. If you are interested in purchasing our photo sets, please contact me.
Problems with Access::
What if my username and password aren't working?
1. First, make sure you are typing your username and password properly. They are case sensitive. Make sure you enter them exactly as you did when you signed up. Make sure your CAPS LOCK is not on.
2. Next, check to see that your membership is current and you are using the correct username and password. To check whether your subscription is active please go to the CCBill Customer Service Center. Your subscription may have been canceled due to a failed re bill.
What if I am receiving a message saying that my login has been locked?
1. The site is protected by iProtect against fraud and password hacking. If you have shared your password with anyone and they are using it, you will be blocked from the site.
2. If you have entered an incorrect login repeatedly, our security system will place a temporary block on your computer. This block will only last 3 hours. If this has happened it is probably because your login is incorrect.
What if I'm not seeing any new content?
I am making changes to BoyzInBriefs.com all the time. This may cause problems if your computer has kept a cached copy of some of the pages on your hard drive. In order to avert this problem try the following:
1. Netscape Navigator
• Attempt to RELOAD the problem page (Press the Reload Button)
• Clear your cache (both of them). You'll find this in your: Options -> Network Preferences -> Clear Cache
2. Internet Explorer
• Attempt to REFRESH the problem page
• Clear your temporary files (same as a cache). You will find this under: View -> Options -> Advanced -> Temporary Internet Files Settings ->Empty Folder |
